Privacy Policy

Last Updated: August 14, 2026

At Ever Trust Trade, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or engaging with our products and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

When you contact us, request a quotation, submit an inquiry, or communicate with our team, we may collect:

Name
Phone number
Email address
Company or business name
Delivery or business location
Product requirements
Information included in your message or inquiry

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate visit duration
Referring website
Date and time of access

This information may be collected through standard website technologies, analytics tools, cookies, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiries
Provide product information
Prepare quotations
Process orders and business requests
Arrange delivery or communication
Provide customer and after-sales support
Communicate about products, services, and business opportunities
Improve our website and user experience
Understand website usage and performance
Prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements

We will use your information only for legitimate business purposes.

3. Contact and Inquiry Information

If you submit information through a contact form, quotation request, dealership inquiry, or other communication channel, we may retain that information so that we can respond to your request and maintain appropriate business records.

We may contact you using the information you provide when it is necessary to respond to your inquiry or provide requested services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and analyze website performance.

Cookies are small data files stored on your device by your browser.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services to help us operate, analyze, secure, or improve our website.

These services may collect certain technical or usage information in accordance with their own privacy policies.

Examples may include:

Website analytics services
Hosting and infrastructure providers
Security and performance services
Communication or email services
Payment or transaction providers, where applicable
Advertising and marketing platforms, where applicable

We encourage users to review the privacy policies of relevant third-party services.

6. How We Share Information

We do not sell your personal information as a business practice.

We may share information when reasonably necessary with:

Employees and authorized representatives
Service providers working on our behalf
Delivery and logistics providers
Technology and hosting providers
Payment providers, where applicable
Professional advisers
Government authorities or law enforcement when legally required

We only intend to share information when there is a legitimate business, operational, security, or legal reason to do so.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

Fulfill the purpose for which it was collected
Maintain business and transaction records
Provide customer support
Resolve disputes
Meet legal, accounting, or regulatory requirements
Protect our legitimate business interests

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Choices

Depending on applicable law, you may have the right to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request information about how your data is used

To make a privacy-related request, please contact us using the contact information available on our website.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, manufacturers, suppliers, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

12. International Data Processing

Because we may work with international suppliers, technology providers, and business partners, certain information may be processed or stored outside Bangladesh.

Where applicable, we take reasonable steps to ensure that personal information is handled appropriately and securely.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us through the contact information provided on our website.

Ever Trust Trade

Import • Trading • Distribution • Business Solutions

Building Trust. Creating Value. Growing Together.